1. What are whole melt extracts?
Whole melt extracts are high-quality concentrates made by extracting the full spectrum of compounds from the plant, resulting in a pure, potent product with minimal impurities.
2. How do I use whole melt extracts?
They can be vaporized using dab rigs, vape pens compatible with concentrates, or added to flower for enhanced effects. Always start with a small amount and go slow.
3. Are your products tested for quality and safety?
Yes, all products undergo rigorous lab testing to ensure purity, potency, and the absence of harmful contaminants.
4. What is the legal age to purchase from Whole Melt Extracts?
Customers must be 21 years or older to purchase our products.
5. Do you ship internationally?
Yes, we offer international shipping where permitted by law. Customers are responsible for ensuring compliance with local regulations.
6. How long does shipping take?
Shipping times vary by destination but typically take 3–7 business days within the U.S. International orders may take longer due to customs processing.
7. What is your refund policy?
All sales are final except for damaged or defective products reported within 7 days of delivery. Please see our Refund and Returns Policy for details.
8. How do I store whole melt extracts?
Store your extracts in a cool, dark place, preferably in airtight containers, to maintain freshness and potency.
9. Can I return or exchange my order?
Returns or exchanges are only accepted for damaged or defective products. All other sales are final.
10. How do I contact customer service?
You can reach us at clientservice@wholemeltextractsco.us.com or call +1 (720) 608-1996.