FREQUENTLY ASKED QUESTION

Do you ship whole-melt extracts nationwide? 

Yes, we ship to all areas across the United States. Every order comes with full tracking so you always know where your package is. We make sure your whole melt extracts reach you safely and on time, no matter where you are.

How long does delivery take? 

Most orders arrive within 3-7 business days of dispatch. We know you don’t want to wait, so we move fast on every order.

Is the packaging discreet? 

Yes. All orders ship in plain, odor-proof packaging with no product name or brand visible on the outside. Your privacy matters to us and we take it seriously on every single shipment.

How should I store whole melt extracts? 

Keep them in the original airtight glass jar in a cool, dark place, refrigeration works best. Avoid heat, sunlight, and air exposure, as these degrade the terpene profile and reduce potency over time.

What is the difference between live rosin and live resin? 

Live rosin is made with zero solvents; only ice, water, heat, and pressure. Live resin uses chemical solvents like butane that have to be removed from the final product. If you want the cleanest, most natural cannabis concentrate, live rosin is always the better choice.

How long do whole melt extracts stay fresh? 

When stored correctly, our whole melt live rosin, badder, and diamonds stay at peak quality for 6 to 12 months. Keeping them refrigerated in a sealed glass jar is the easiest way to get the longest shelf life.

Can I store whole melt extracts in a plastic container? 

No. Always use glass. Plastic can affect the flavor and degrade the quality of your concentrate over time. 

What is the minimum age to purchase? 

You must be 21 or older to place an order on Pure Whole Melt Home. Age verification is required at checkout and we do not make exceptions under any circumstances.

What payment methods do you accept? 

We accept major payment methods including Paypal and cryptocurrency. If you pay with crypto, you get 15% off your entire order plus one free unique flavor added to your purchase.

What should I do if my order arrives damaged or incorrect? 

Contact our support team via clientservice@purewholemelthome.com within 48 hours of delivery with your order details and a photo if possible. We will review your case right away and make sure the issue is resolved quickly.

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